Where can we deliver the package to?

On the product purchase page, if there is a corresponding shipping method showed after you choose the nation or region, that means we can offer purchase service in this area.

If you are not in these areas, please contact us to place an order by other means.

What is the shipping cost and time?

Who will take charge of the possible Customs Fees&Tax?

Imported goods are subject to tax and duties, often governed by local laws.

Carenovative Store is not responsible for any tax invoices issued for its products. Carenovative Store does not cover customs duties. Please contact your local customs office for more information. If you request a return due to customs duties, you will be responsible for shipping and return shipping.

Our products are sold globally, and inventory levels change daily. You may experience a situation where an item is in stock when you pay, only to be notified by customer service the next day that it's out of stock. If you urgently need reinforcements, please contact customer service to confirm availability.

If you have any questions, please feel free to contact our customer service at info@carenovative.com